FAQs
Frequently asked questions
What is a Coupon Number and how to get it?
The Coupon Number is included on the back of the Physical Class Card (A 12-digit code starting with ‘SL’).
The Coupon will be automatically added when you are making payments via viduna.lk
The Coupon will be automatically added when you are making payments via viduna.lk
How to access past lessons?
Download the Viduna Live mobile application from Google Play Store.
Select your class (2022 A/l, 2023 A/L, 2024 A/L) after registering in Viduna Live app.
All the video recordings of past lessons can be accessed via Viduna Live app after completing payments.
Select your class (2022 A/l, 2023 A/L, 2024 A/L) after registering in Viduna Live app.
All the video recordings of past lessons can be accessed via Viduna Live app after completing payments.
Can you replace a Physical Class Card online?
No. Physical Class Cards will not be replaced/ changed for any reason after the purchase.
Can you access a past lesson due to being absent from a physical class?
No. Students get 02 chances to attend the online class (Live & Repeat). More viewing opportunities will NOT be given if the initial 02 chances are missed. This applys same to Physical Classes.
However, students can view past lessons via Viduna Live mobile app after making the payments.
However, students can view past lessons via Viduna Live mobile app after making the payments.
How is viduna.lk conducting online classes?
Online classes are conducted on www.viduna.lk website. Students can attend online classes by registering on Viduna website.
How to pay for viduna.lk online classes?
Option 1 - Students can pay via www.viduna.lk website.
Option 2 – Bank transfers and recipt confirmation via WhatsApp.
Option 3 – Purchasing Online Class Cards from Viduna Higher Education Center.
Option 2 – Bank transfers and recipt confirmation via WhatsApp.
Option 3 – Purchasing Online Class Cards from Viduna Higher Education Center.
Are the tutorial leaflets (tutes) being couriered in online classes?
No. Students can take PDF printouts or collect tutorials from Viduna institute Galle and Dakma institute Matara.
When do videos expire on Viduna Live mobile application?
If the video is NOT accessed before, the video will NOT be expired. All videos can be viewed only once and CAN NOT be repeatedly viewed.
How long does the Viduna Live mobile app verification take?
No. Verifications will be completed within 01 days.
The photo upload according to the given guidelines will be mandatory for verification.
Correctly uploaded photos will be checked by Viduna institute and verified immediately.
Verification applications uploaded after 5.00 PM will be queued until 8.30 AM on the next working day.
The photo upload according to the given guidelines will be mandatory for verification.
Correctly uploaded photos will be checked by Viduna institute and verified immediately.
Verification applications uploaded after 5.00 PM will be queued until 8.30 AM on the next working day.
Are the online classes being discontinued in the middle?
No. 2022 A/L and 2023 A/L classes will be conducted online until the end of the exams.
